Back to News
AI
Containment is dead: Five takeaways from the AI ROI in Contact Center Summit
SiliconANGLE News·September 23, 2026·1 min read
AI Summary
Every vendor event has a center of gravity, and at theCUBE Research’s AI ROI in Contact Center Summit, it wasn’t a product. It was a metric this industry is finally ready to abandon.
From the source
Every vendor event has a center of gravity, and at theCUBE Research’s AI ROI in Contact Center Summit, it wasn’t a product. It was a metric this industry is finally ready to abandon. I co-hosted the summit recently with Bob Laliberte (pictured, left), princip…
The full text couldn't be loaded here (the source may require a subscription).
View original at SiliconANGLE NewsKeep reading
‘Walking blind’ – PM embarrassed by artificial intelligence hack - 2gb.com2gb.com · 1h agoWas this award-winning book written by AI? Scandal deepens skepticism in literary world - CBCcbc.ca · 3h agoUniversity of Oregon students weigh in on A.I. in academics - KVALkval.com · 3h agoArtificial intelligence as an open terrain of class and cognitive struggle - Counterviewcounterview.net · 3h ago
Was this useful?