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Parlance Nears 2 Billion Calls with the Release of Parlance 12

PRNewswire·July 28, 2026·1 min read
Parlance Nears 2 Billion Calls with the Release of Parlance 12

AI Summary

Parlance has announced the release of Parlance 12, which enhances recognition and self-service functionality for health systems using their IVR platform. This update allows for more capabilities without requiring a replacement of the existing trusted system, nearing 2 billion calls processed.

From the source

Parlance 12 improves recognition and self-service on the Parlance switchboard IVR platform health systems already run — more capability, same trusted system, no replacement required. WOBURN, Mass., July 28, 2026 /PRNewswire/ -- Parlance, the conversational vo…

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