The GSMA Open Telco AI initiative is advancing to its next phase, reflecting the telecommunications industry's growing shift toward domain-specific artificial intelligence solutions. This development demonstrates how industry collaboration is driving the creation of AI models tailored to address telecommunications-specific challenges and use cases.
The telecommunications industry is witnessing a shift in domain-specific artificial intelligence (AI). Following the success of the first iteration of the GSMA Open Telco AI initiative, the industry is entering its next phase with the announcement of Open Telco AI 2.0. This announcement marks a significant step in building AI models that truly understand the complex realities of telecommunications service providers.
Bringing together Red Hat, AT&T, AMD, Dell, Google, Microsoft, and GSMA, this collaboration aims to advance carrier-grade AI. By combining open source methodologies, specifically the Red Hat open source repository for synthetic data generation (SDG Hub) to support the development of the Open Telco family of models, with specialized infrastructure, the collaboration creates a practical blueprint for how an entire industry can train, secure, and scale domain-specific models without vendor lock-in.
Beyond model training, the Linux Foundation Networking (LFN)-applied observability for artificial intelligent operations (AIOps) working group, where Red Hat serves as technical lead, is building an open best practice guide and simulated proof-of-concept (PoC) for end-to-end observability across service provider network stacks. Open Telco models serve as the inference engine in that environment, interpreting telemetry, diagnosing faults against 3GPP standards, and generating actionable explanations in a closed-loop automation flow. The observability pipeline surfaces the right data; Open Telco models make sense of it. Together, they close the gap between collecting telemetry and acting on it.
Building AI that understands service provider environments requires training data grounded in industry standards. Generic AI models struggle with service provider-specific tasks because they lack exposure to the specialized language and concepts encoded in 3GPP specifications, IETF request for comments (RFCs), and complex network architectures.
This collaboration uses Red Hat's open source SDG Hub to transform raw telecommunications documentation into high-quality training data. GSMA provides the Telco Common Corpus, a curated collection of authoritative sources including 3GPP specifications, IETF standards, IEEE research papers, and telecommunication patents.
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Key facts knowledge tuning breaks documentation into atomic elements to build fine-grained knowledge for precise definitions.
Running all 4 flows on the same source material and combining the outputs builds a richer, more diverse training dataset.
For example, a 3GPP specification describing the RRC connection establishment procedure might use extractive summary tuning to pull out the key procedural steps from a 50-page document, then generate Q&A pairs that teach models both what the procedure is and how it relates to broader 5G network operations.
From the current Telco Common Corpus, this approach generates thousands of training examples. As the initiative scales to the full GSMA knowledge base, it can produce hundreds of thousands of instruction-tuned examples, all while maintaining technical precision.
The model training effort uses supervised fine-tuning (SFT) with full weight training on AMD's graphical processing unit (GPU) compute infrastructure. Supervised fine-tuning takes a pre-trained base model and trains it further on the specialized Q&A pairs generated from the corpus. This approach updates every parameter in the model, allowing it to internalize complex terminology, and procedural knowledge.
Looking ahead, open source techniques like Orthogonal Subspace Fine-Tuning (OSFT) offer promising capabilities for future training cycles. This method is available through Red Hat’s open source Training Hub, and addresses a challenge in continual learning known as catastrophic forgetting. When models learn new tasks sequentially, they often lose performance on earlier tasks. This technique constrains parameter updates, preserving prior knowledge while learning new capabilities as service provider network technologies evolve.
The Open Telco AI initiative demonstrates how open collaboration accelerates innovation, but the true value comes from making these capabilities accessible to all industries.
SDG Hub's knowledge tuning flows aren't service provider-specific, they work on any domain's technical documentation. A financial services company can use the same flows to create training data from regulatory documents. A healthcare organization can apply them to medical research papers, and a manufacturing company can process equipment specifications and maintenance manuals. The approach is universal: take your domain's authoritative documents, run them through knowledge tuning flows, and generate training data that teaches models your industry's language and concepts.
Organizations gain the tools to create specialized AI for their specific domains while maintaining full control over data residency and operational resilience. The open source foundation means the community can continuously improve the underlying capabilities. Whether deploying on-premises or in hybrid cloud environments, organizations can use these building blocks to accelerate their AI initiatives without vendor lock-in.
Deploying AI in production environments requires rigorous security analysis and operational hardening, which is where Red Hat's open source AI safety tools come in.
The same SDG Hub that generates training data also generates adversarial test cases to evaluate model safety and help quantify AI risk exposure. Combined with NVIDIA Garak, an open source LLM vulnerability scanner, extended with domain-aware red teaming probes, and NVIDIA NeMo Guardrails for mitigation during production, the approach systematically tests models against prompt injection attacks, hallucination of network parameters, and attempts to bypass safety constraints.
As part of the AI red teaming initiative, Red Hat actively contributes to these open source projects to integrate security throughout the AI lifecycle from data generation to continuous monitoring in production. Rather than bolting on security after deployment, this approach bakes safety testing into the development workflow, making security-focused carrier-grade AI accessible without requiring deep security expertise in each component.
This integrated approach to security, validation, and reliability helps close the gap from demo to production-grade AI that service providers can trust in their critical environments.
Open technology demonstrates that the best enterprise technology is built collaboratively, and with production deployment in mind from the start.
The initiative succeeds because each partner brings critical capabilities:
This collaboration creates a distinct cycle: innovation flows freely through community projects like SDG Hub and Training Hub, while service providers benefit from enterprise-supported implementations when they're ready to deploy at scale.
The telecommunications industry runs on open standards. AI for service providers should too.
Hanen Garcia is Global Telco Solutions Manager at Red Hat, with more than 20 years of experience in the telecommunications industry building network solutions and value-added services for large telecom operators. In his current role, he is driving solutions to support telecommunications service providers during their network transformation journey. Prior to joining Red Hat, he worked at Ericsson as an innovation specialist designing cutting-edge solutions for mobile networks. Garcia holds an M. Eng. in innovation management from the ÉTS in Canada and an M.Eng. in telecommunications from Polytech in France.
Senior Principal Product Manager, Generative AI
William is a Product Manager in Red Hat's AI Business Unit and is a seasoned professional and inventor at the forefront of artificial intelligence. With expertise spanning high-performance computing, enterprise platforms, data science, and machine learning, William has a track record of introducing cutting-edge technologies across diverse markets. He now leverages this comprehensive background to drive innovative solutions in generative AI, addressing complex customer challenges in this emerging field. Beyond his professional role, William volunteers as a mentor to social entrepreneurs, guiding them in developing responsible AI-enabled products and services. He is also an active participant in the Cloud Native Computing Foundation (CNCF) community, contributing to the advancement of cloud native technologies.
Aditi is a Technical Product Manager at Red Hat, working on Instruct Lab’s synthetic data generation capabilities. She is passionate about leveraging generative AI to create seamless, impactful end user experiences.
Associate Principal Account Solution Architect - Telco
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