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OpenAI Presence wants to make AI agents production-ready for businesses

The Decoder·August 2, 2026·1 min read
OpenAI Presence wants to make AI agents production-ready for businesses

AI Summary

OpenAI has launched Presence, an enterprise offering aimed at deploying AI agents for customer service and internal workflows. This new solution is distinct from Workspace Agents as it focuses on external deployments, with OpenAI engineers providing support for complex cases.

From the source

OpenAI's new enterprise offering, Presence, is designed to get AI agents into production for customer service and internal workflows. Unlike the existing Workspace Agents, Presence targets external deployments. For complex cases, OpenAI's own engineers step in. The article OpenAI Presence wants to make AI agents production-ready for businesses appeared first on The Decoder.

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