AI Summary
Retailers are increasingly leveraging loyalty program data as valuable first-party assets to train and improve AI systems, replacing the declining effectiveness of third-party tracking. Purchase histories, customer preferences, and engagement signals from loyalty programs are becoming essential currency for AI-driven personalization and business intelligence in retail.
Loyalty programs were built to reward past spending. The purchase histories, preferences and engagement signals inside them are now among the most actionable first-party data assets a retailer owns. As third-party tracking grows less reliable and artificial intelligence shopping…