AI Summary
IBJ, a major marriage support service provider, has implemented AI to handle customer inquiries from its 4,800 member stores, achieving approximately 40% reduction in response workload. The AI solution improves operational efficiency by automating and streamlining the inquiry response process across the company's extensive partner network.
From the source
加盟店4,800社を支える問い合わせ対応をAIで効率化。IBJの問い合わせ対応工数を約40％削減 PR TIMES
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View original at Google News AI — Japan